Dentrix Enterprise

Declined treatment

Procedures currently have 2 main states they can exist in: completed and txplanned. When a patient declines treatment, practices can either delete the txplan procedure or make notes and leave it, neither situation is ideal. If the procedure is deleted, there is no quick reference for the practice that the patient was offered tx when we see them next. If we leave it, our unscheduled tx list winds up being inaccurate.

A 3rd state of 'declined' would be the ideal solution. We could quickly see what the patient has been offered, and declined, so as not to offer tx again, and our unscheduled tx list would remain efficient.
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  • Sep 20 2018
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