The "Automatic HL7 Checkout" process currently sends both procedure and payment data to the medical EHR. However, this is not ideal for our practice as it locks payment transactions on the Dentrix side, preventing any edits and causing significant inconvenience for our billing and fiscal teams.
Ideally, we would like to have the ability to choose what data gets sent over the interface. If possible, we would like to have the option to send only procedure data, rather than both procedure and payment data. This would greatly improve our efficiency and eliminate the need for manual selection of encounters for HL7.
As a result of the current situation, we have had to turn off "Automatic HL7 Checkout" altogether, which has resulted in a significant amount of unnecessary manual work.
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