Once a payment is applied to an insurance claim in the ledger, the ability for this claim to be deleted should be locked. The issue we are seeing is that a claim can be deleted after a payment is attached to it and ultimately deletes the insurance payment as well. This creates financial discrepancies; we will have money in the bank but the patient account will not reflect that/AR is inaccurate.
Guest
The only problem this would create is when a claim is attached to procedures completed under the incorrect provider/clinic.
This should be a security right, not locked for everyone. Those with rights should still be able to delete it. Those without rights can't.
Wouldn't closing the month resolve that issue?
Hi, that is a security right that you can assign and unassign. :)
Agree