Dentrix Enterprise

23 Vote

Lock the Ability to Delete Insurance Claims After a Payment is Attached to it

Once a payment is applied to an insurance claim in the ledger, the ability for this claim to be deleted should be locked. The issue we are seeing is that a claim can be deleted after a payment is attached to it and ultimately deletes the insurance...

Created 09 Aug 18:21

Insurance

5 Planned
4 Vote

Create Field in Insurance Info Window for Timely Filing Limit

Like insurance effective start and end date, there should be a timely filing limit field for users to input the info. (60, 90, 365 - whatever the carrier's limit is) and this should populate as a DXOne report and system alert. Ex: When OM is opene...

Created 27 Aug 13:30

Insurance

0
9 Vote

Add Insurance Credit Card to Ins Payment Types

Currently, only electronic and check payments are available when posting insurance payments. There needs to be an insurance credit card option so that reconciling end of day deposit slip matches what is actually going to the bank.

Created 06 Mar 15:25

Insurance

0
12 Vote

Insurance Eligibility Report - Produce Report that can track expiration of Eligibility with their contact information for easy follow up.

Insurance Eligibility Report - Produce Report that can track expiration of Eligibility with their contact information for easy follow up. Help proactively catch people who's eligibility expired. Current, patient come in and due to expired insuranc...

Created 25 Oct 20:29

Insurance / Reporting

0
7 Vote

ECentral- when a claim is rejected have the rejection date the date of rejection

Currently when something is rejected from insurance, it does not show on the report rejection date, it records from claim date. If a rejection occurs it should be the date of the issue not claim date. Please change

Created 17 Aug 18:59

Insurance

1
6 Vote

ECentral- ability to resubmit within E-central corrected claim to insurance.

No description provided

Created 17 Aug 18:57

Insurance

1
16 Vote

Auto-populate $0 in all Deductible Met/Benefits Used fields.

When editing Deductible Met/Benefits Used, auto-populate $0’s in all fields allowing user to edit only the fields needed. Currently, fields are blank and requires users to enter $0 in each field.

Created 21 Jun 13:40

Insurance

1
7 Vote

Ability to resubmit a zero payment posted claim to insurance

Just because a denial is posted with a $0 payment, it should not be locked down. Too many scenarios exist where a $0 denial could result in resubmitting the claim. The user who is working the claims should have the ability to resubmit the whole cl...

Created 21 Oct 13:56

Insurance

0
20 Vote

Attach a primary insurance EOB to secondary insurance claim for electronic submission

Create the ability to electronically attach a scanned EOB from primary insurance claim to the newly created secondary insurance claim for electronic submission.

Created 20 Sep 16:30

Insurance

0
9 Vote

Allow for default selection when updating insurance plan information

Currently, when a user makes a change to Insurance Data the software asks if this change should be applied to ALL patients with that Insurance plan or if the change should create a new plan with the new data. We would like to have a way to default...

Created 16 Aug 15:43

Insurance

0